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Frequently Asked Questions

What are the requirements to get birth control pills? Do I need a prescription to buy birth control pills?

Birth control pills are regulated medicines in the Philippines, so you will need to get a prescription from a licensed doctor to get them.

On Anna, you will be required to upload a valid prescription upon purchase of your birth control pills.

You may book a consultation with our OBGYN to find the best pill that suits you!

Where can I find the validity of my prescription?

Most prescriptions (including Anna and Kindred prescriptions) indicate the number of usages to the right side of the medicine(s) prescribed!

How can I interpret the validity of my prescription?

To the right side of the medicine(s) prescribed, you'll see a hashtag followed by a number.

"#1" - only valid for 1 month or 1 usage

"#3" - only valid for 3 months or 3 usages

"#6" - only valid for 6 months or 6 usages

For birth control pills:

"#1" = valid for 1 pack of pills or 1 cycle

Prescriptions that do not indicate usage are valid for 6 months.

Where do you ship?

We currently ship within the Philippines, to areas covered by LBC shipping company.

Am I eligible for same-day delivery?

We offer same-day deliveries for Metro Manila orders placed on Mondays to Saturdays, before 2PM.

How long will delivery take?

We ship express!

This means that your order will arrive in 1 to 3 business days (excluding Sundays), depending on your location.

What are your operating hours?

Our Community Team is available to assist you on Mondays through Fridays, from 8AM to 5PM.

Alternatively, you can send us a message through our Contact Page or email us at hello@mykindred.co